Main Topic:
Screenshoots/Proof:
Hi all,
I’m having a frustrating issue with Betplay. I made a withdrawal request on April 6, and the next morning, my account was locked. Support claims I violated terms by having multiple accounts, which is just not true.
Worse still, my friend (who has a completely separate account) was also banned the same day. The only thing we might’ve shared was the same internet network - but we live separately and use different devices.
We both asked support for proof, sent them ID and documents, and even offered to go through verification - but all we get are vague, canned responses. Now they’re holding $2,950 and saying the matter is closed.
Is there any recourse here? Anyone dealt with similar nonsense? Any help would mean a lot
Screenshoots/Proof:
Betplay froze our accounts and refuses to release $2950 without any real explana
Betplay froze our accounts and refuses to release $2950 without any real explana
bitcointalk.org
Screenshoots/Proof:
Hi all,
I’m having a frustrating issue with Betplay. I made a withdrawal request on April 6, and the next morning, my account was locked. Support claims I violated terms by having multiple accounts, which is just not true.
Worse still, my friend (who has a completely separate account) was also banned the same day. The only thing we might’ve shared was the same internet network - but we live separately and use different devices.
We both asked support for proof, sent them ID and documents, and even offered to go through verification - but all we get are vague, canned responses. Now they’re holding $2,950 and saying the matter is closed.
Is there any recourse here? Anyone dealt with similar nonsense? Any help would mean a lot
Screenshoots/Proof:
