This particular company deducted the amount of €603.36 from my account. I opened an account with the company about a month ago. I initially deposited €150 and got the bonus they give to new customers but €150.
I lost both amounts in the first bets. Then I deposited another €250 and gave him a second one with a 40% recharge. I placed this money in three or four bets, in which I got lucky and won €1030 in total together with the money of the deposit and the nomus100€.
Immediately the company limited my bet to 1€ per event. From then on, because there were conditions for turnover due to bonuses I bet all the events only €1, until after about 15 days I covered the turnover which was €1750.
Given the betting limit,I requested a withdrawal of part of my balance.
Golgothas begins here. Documents and again documents for re-verification.
After several days passed , today the company came to know that the verification was completed successfully.
Then with a second email,she informs me that she cancelled the withdrawal and at the same time arbitrarily removed the amount I mentioned at the beginning,citing:listen, listen ABUSE bonus, with the initial deposit that all companies give and a then. One of which was immediately lost along with my money.
In addition, she invokes all the terms of her regulation to make me a fraud,a criminal and what you can imagine,with three or four bets that I placed and I was lucky.
This,of course,is the firm tactic of the companies that if the customer does not lose his money, he is a criminal and a delinquent.
I appreciate your help and intercession if possible.
I lost both amounts in the first bets. Then I deposited another €250 and gave him a second one with a 40% recharge. I placed this money in three or four bets, in which I got lucky and won €1030 in total together with the money of the deposit and the nomus100€.
Immediately the company limited my bet to 1€ per event. From then on, because there were conditions for turnover due to bonuses I bet all the events only €1, until after about 15 days I covered the turnover which was €1750.
Given the betting limit,I requested a withdrawal of part of my balance.
Golgothas begins here. Documents and again documents for re-verification.
After several days passed , today the company came to know that the verification was completed successfully.
Then with a second email,she informs me that she cancelled the withdrawal and at the same time arbitrarily removed the amount I mentioned at the beginning,citing:listen, listen ABUSE bonus, with the initial deposit that all companies give and a then. One of which was immediately lost along with my money.
In addition, she invokes all the terms of her regulation to make me a fraud,a criminal and what you can imagine,with three or four bets that I placed and I was lucky.
This,of course,is the firm tactic of the companies that if the customer does not lose his money, he is a criminal and a delinquent.
I appreciate your help and intercession if possible.
