readmylips
New Bettor
- Joined
- Apr 5, 2024
- Messages
- 1
- Reaction score
- 0
- Points
- 1
I opened an account with Mostbet during to Easter - to have some fun and place some bets.
But I didn't recive my bonus - I contacted the live chat and asked for my bonus.
Then the my betting site got "frozen" due to safety reasons !?!? .... with out any reason - and Live Chat told me that I needed help on email.
I have not done any wrong - never had account with them before, not used VPN - no reason what so ever - why they choose to freeze my account!
When I sent an email and asked what is happening - they sent me a long list with documents I had to send them.
ID check is normal with all bookmakers - but first time ever - it has happened before I placed any bets.
BUT I gave them all the documents they asked for - and MORE ..... they even confirmed and accepted all documents!
STILL my account is "frozen" - I have tried to send them mail every day - but no answer and no explanation why my account still is "Frozen"
They stole my money - with out any explanation and not willing to help with anything!
STAY AWAY - these CONMEN!!
Please also read all the reviews on Trustpilot for more information and reasons why to stay away this UNSERIOUS CONMEN!
But I didn't recive my bonus - I contacted the live chat and asked for my bonus.
Then the my betting site got "frozen" due to safety reasons !?!? .... with out any reason - and Live Chat told me that I needed help on email.
I have not done any wrong - never had account with them before, not used VPN - no reason what so ever - why they choose to freeze my account!
When I sent an email and asked what is happening - they sent me a long list with documents I had to send them.
ID check is normal with all bookmakers - but first time ever - it has happened before I placed any bets.
BUT I gave them all the documents they asked for - and MORE ..... they even confirmed and accepted all documents!
STILL my account is "frozen" - I have tried to send them mail every day - but no answer and no explanation why my account still is "Frozen"
They stole my money - with out any explanation and not willing to help with anything!
STAY AWAY - these CONMEN!!
Please also read all the reviews on Trustpilot for more information and reasons why to stay away this UNSERIOUS CONMEN!