Here's a brief summary of the situation: On 02/03/2024, I had a significant win of 0.40 BTC ($17,000 USD equivalent) while playing at anonymous-casino.com. I was fortunate enough to have recorded a video of this substantial win, which you can view through this link:
However, right after my win, my account was unexpectedly disabled without any prior notice. I have been a depositing player at this casino, having deposited a total of 0.29 BTC ($12,868 USD equivalent). I have never requested a withdrawal before and have never accepted any bonuses on my deposits.
When I contacted the casino via email to inquire about the closure of my account and confiscation of my winnings, they claimed that my account was disabled due to fraudulent activity, specifically double spending (chargeback). However, I have exclusively made all my deposits using Bitcoin, and there was no double spending or chargeback involved, which isn't even possible with Bitcoin transactions.
I won fair and square, but unfortunately, I only discovered the poor reviews of this casino on TrustPilot.com after my account was disabled. I am seeking suggestions and assistance in this matter. The casino has a Bitcointalk forum page, but it seems inactive since 2020.
For evidence, you can refer to the attached email reply from the casino explaining the closure of my account: [link to image: https://i.postimg.cc/yxwG17ms/IMG-5911.jpg Additionally, you can verify all the deposits I made into my account totaling $12,868 through this blockchain explorer link: [link to blockchain explorer: https://blockchair.com/bitcoin/address/3JFZZuShh2zNoSY5JhsJsRJmbDJ27FKAVX.
Their Truspilot page: https://www.trustpilot.com/review/www.anonymous-casino.com
However, right after my win, my account was unexpectedly disabled without any prior notice. I have been a depositing player at this casino, having deposited a total of 0.29 BTC ($12,868 USD equivalent). I have never requested a withdrawal before and have never accepted any bonuses on my deposits.
When I contacted the casino via email to inquire about the closure of my account and confiscation of my winnings, they claimed that my account was disabled due to fraudulent activity, specifically double spending (chargeback). However, I have exclusively made all my deposits using Bitcoin, and there was no double spending or chargeback involved, which isn't even possible with Bitcoin transactions.
I won fair and square, but unfortunately, I only discovered the poor reviews of this casino on TrustPilot.com after my account was disabled. I am seeking suggestions and assistance in this matter. The casino has a Bitcointalk forum page, but it seems inactive since 2020.
For evidence, you can refer to the attached email reply from the casino explaining the closure of my account: [link to image: https://i.postimg.cc/yxwG17ms/IMG-5911.jpg Additionally, you can verify all the deposits I made into my account totaling $12,868 through this blockchain explorer link: [link to blockchain explorer: https://blockchair.com/bitcoin/address/3JFZZuShh2zNoSY5JhsJsRJmbDJ27FKAVX.
Their Truspilot page: https://www.trustpilot.com/review/www.anonymous-casino.com